Surrendering a beloved pet is one of the hardest decisions a family can make. At H.A.R.T. (Heartland Animal Rescue Team), we understand that unexpected life changes sometimes make it impossible to continue caring for a pet. Our goal is to help as many adoptable animals as possible while ensuring every pet receives compassionate care and the best opportunity for a new beginning.
These are animals that have an owner and need to be surrendered to HART for various reasons. If a person can no longer keep their pet here is the procedure to surrender it.
Because our shelter has limited space and resources, all owner surrenders are accepted by appointment only and as space allows.

Please take into consideration the following when you are thinking about surrendering your pet to a shelter.
The first step is to call H.A.R.T. and speak with one of our staff members. We will discuss your pet's:
This information helps us determine whether your pet is a good candidate for our adoption program.
If your pet is accepted, an intake appointment will be scheduled.


Pets that have already been spayed or neutered require:
Animals 4 months of age or older that have not been altered require:
Appointments are required.
Requirements include:
An animal is considered a kitten/puppy, when part of a litter, if they are under 3 months of age.
Personal surrenders are accepted by appointment only and as space allows. Surrender fees are required.
Intakes are Tuesday, Wednesday, Thursday
9:30 AM – 2:00 PM
Once your pet has been surrendered:
If your pet is old, has health issues that require ongoing medical care, has aggression or bad behaviors, and has bathroom problems. Please do the right thing and have this pet humanely euthanized with you by its side. Do not surrender it to a shelter where your beloved pet will be frightened in the last days of its life.
HART strives to be a “Low-Kill Shelter”. If we continue to take in personal surrendered animals that we know are not adoptable, we add greatly to our numbers, never achieving our goal.
Senior pets often experience significant stress after entering a shelter. Many older cats become withdrawn, while older dogs can struggle emotionally after leaving the only home they've ever known.
Older pets are also more likely to have ongoing medical conditions that make adoption difficult. Every senior animal is evaluated on a case-by-case basis.

Training and behavior challenges are common reasons pets are surrendered. Before surrendering your pet, we encourage you to work with a qualified trainer or your veterinarian whenever possible.
Unfortunately, H.A.R.T. cannot accept animals with serious behavioral issues, including:
Some behavioral problems may have underlying medical causes, so a veterinary examination is always recommended.
Pets with chronic medical conditions often have difficulty finding adoptive homes.
Examples include:
Each pet is evaluated individually.
H.A.R.T. is proud to be a low-kill shelter dedicated to saving as many adoptable animals as possible.
To continue fulfilling our mission, we must carefully evaluate every owner surrender to ensure we have the resources to provide proper care and successfully place pets into loving homes.
Please be honest with our intake staff regarding your pet's health, behavior, and history. This information helps us make the best decisions for your pet and for future adopters.
Every year, H.A.R.T. helps hundreds of animals find their forever families. Your honesty helps make those happy endings possible.